For inquiries, feel free to reach us by email at info@ssrholding.com or contact us via WhatsApp at +1 (504) 777-0440—calls and texts are welcome.
Our team is available Monday through Friday, 9:00 AM to 5:00 PM. We aim to respond to all messages within 24 hours.
What is your response time?
We aim to respond to all inquiries within one business day. However, during peak periods, please allow up to 48 hours. Rest assured, your questions and concerns are important to us and will be addressed as promptly as possible.
Do you offer support?
Yes, we provide dedicated support to all our clients and investors. Our customer service team is highly trained and ready to assist with any questions or concerns related to our services. Please don’t hesitate to reach out—we’re here to help.
Can I visit your office?
Absolutely! We welcome visitors to our office. To ensure the appropriate team members are available to assist you, please schedule an appointment in advance. We look forward to meeting with you.
What if I need urgent help?
For urgent matters, please contact our hotline via WhatsApp or Telegram at +1 (504) 777-0440. Our team is trained to respond promptly to time-sensitive inquiries. We appreciate your understanding and will do our utmost to assist you as quickly as possible.
